Following the news that Jet Airways have had to suspend all international flights due to financial difficulties, we here at tifgroup would like to clarify what is available to policyholders.
Any customers that have been affected by this have been advised to contact Jet Airways directly to seek advice.
If you have booked a flight with Jet Airways and have done so using your credit card, please contact your card provider to see if a refund is available.
Cancellation or curtailment is something which is not normally covered when it is due to Scheduled airline failure, unless specific cover has been purchased. Please refer to your policy wording.
In the event that you have specific questions not answered by this directive, please feel free to email us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.