Following the news around the India-Pakistan Crisis and the issues with air traffic not being allowed to fly through the airspace we here at tifgroup would like to clarify what is available to policyholders.
Any customers that have been affected by this should contact their Airline to see what they are advising. Most major Airlines have re-routed flights but delays are likely to occur.
If you are offered an alternative destination and / or dates from your travel agent, we are pleased to advise that we will shift your insurance policy to fit the new trip without any administration charges.
In the event that you are unable to move the trip to an alternative destination, and are offered a refund from your travel agent or tour operator, we are happy to offer a full refund of premium on the understanding that no claim is to be made against the policy.
Extension of your Travel Insurance
Cover will be extended in the event of a delay or failure of public transport services during your trip which result in you being unable to complete your trip before your travel policy expires.
In the event that you have specific questions not answered by this directive, please feel free to email us on firstname.lastname@example.org and we will endeavour to offer an answer.
This article was posted on 28-02-2019
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