Following the news that Cobalt Airlines have ceased all operations we here at tifgroup would like to clarify what is available to policyholders.
The news states that the Cypriot Government will pay for tickets to help travellers get back to where they started from, but they have stressed they will only cover return tickets.
If you have booked a flight only with Cobalt Airlines and have done so using your credit card, please contact your card provider to see if a refund is available.
People who have a Cobalt Airline flight, please do not travel to the airport as Cobalt Airlines are no longer flying. Those who have a Cobalt Airline flight booked via their tour operator should contact their tour operator in the first instance.
Cancellation or curtailment is something which is not normally covered when it is due to Scheduled airline failure, unless specific cover has been purchased. Please refer to your policy wording.
In the event that you have specific questions not answered by this directive, please feel free to email us on firstname.lastname@example.org and we will endeavour to offer an answer.
This article was posted on 18-10-2018
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