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Venezuela Earthquakes


Following reports of the earthquakes that have impacted Venezuela between Tuesday 21st and Wednesday 22nd August 2018, we at tifgroup would like to extend our sympathies to those affected and clarify what cover may be available.

We always advise all travellers to check the FCO’s advice for their chosen destination and the current advice on this matter can be found here –
– https://www.gov.uk/foreign-travel-advice/venezuela

For residents of EIRE please follow the advice of the Department of Foreign Affairs and Trade as follows –
– https://www.dfa.ie/travel/travel-advice/a-z-list-of-countries/venezuela/

Cancellation
Usually this type of event is unfortunately not covered across the travel insurance industry for claims relating to cancellation. This is because most policies have the following exclusion relating to cancellation “any claim where the fire, flood, earthquake, storm, lightning, explosion, hurricane or infectious disease had already happened before you left home”.

Additional travel and accommodation costs
Should your travel and accommodation arrangements have been affected by the earthquake your policy may cover reasonable additional costs within a certain radius to provide you with alternative options. To find out more please contact your claims team.

Returning home early
If you are not able to amend your trip details and have a medical justification for doing so, we are happy to discuss your situation on a case-by case basis.

In the event that you have specific questions not answered by this directive, please feel free to contact us on directivesqueries@tifgroup.co.uk and we will endeavour to offer an answer.


This article was posted on 28-08-2018

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